Terms & Conditions
1.0 “We” refers to FIRST RATE EXCHANGE (FRE) and “You” refers to anyone using the service of FIRST RATE EXCHANGE
1.1 We are not a financial institution and we are not a subsidiary of any e-payment system that we deal in.
1.2 We are an Independent E-currency Exchange Service Provider.
1.3 We offer our services worldwide.
1.4
Our service is available to verifiable customers only. Any
deposit made to our e-currency/bank account without following due process as
contain in the users member area will not be treated. Such customer will
be forced to verify their identity before funding. We may
not refund, Please be informed!
1.5 All transactions are made
through our e-currency/bank accounts listed on the account funding page which is
only visible to the verified customers only.
1.6
For obvious security reasons, we do not provide our E-currency
account numbers on this website. Customer willing to send his/her
E-currency to us is required to follow the instruction as contained in
the user sell order area.
1.7 You are responsible for supplying
your correct E-currency/bank account number. In the event that your fund is
sent to a wrong account because you supplied a wrong account number, we
will not be liable for any loss you may incur.
1.8 You will not use our services for money laundering or fraud activities.
1.9 We will keep records of all transactions and we will make them available to relevant authorities when necessary.
2.0 We respect the privacy of our clients and will not share your information with anybody.
2.1
All transactions are concluded within 0 - 6 hours. If there is any
delay in your account funding or withdrawal, you will get in touch with
our support department on the contact information listed on our contact
page.
2.2 In the case you are sending your E-currency to
us. We pay into your bank account the equivalent amount of the
E-currency we receive in our account. The reduction in the amount paid
into your bank account is due to the receiving fee the payment processor
charge on all transactions.
2.3 We pay
cash for the exact amount of the E-currency amount we receive into our
E-currency account. Please take notice of this, you are the one to bear
the receiving fund fee at a particular time you make a transaction with us.
2.4
In the event that your withdrawal was suspended, returned and/or
cancelled by the money processor for any reason. You are bound to make a
full refund of any cash received from us.
2.5 E-currency funding is final. You can not request a refund of your money once your e-currency account has been funded.
2.6
Bank Account funding is final. You can not request a refund of your
E-currency once your Bank account has been deposited otherwise you will
need to place a buying order to the company again.
2.7 We
reserve the right to change the price of any of our products by posting
the information on our website. Note that a mail may not be sent to a
customer for any changes in the price.
2.8 We reserve the right to amend these terms and conditions at any time.
2.9 By using any of our services, you agree to be bound by these terms as stated here.